❓Frequently Asked Questions

      Welcome to the MyZenith Shop FAQ page! 💫


We’re here to make your shopping journey smooth, inspiring, and stress-free. From shipping to returns and personalization, we’ve got you covered! 🤗

1. 🛍️ What products does MyZenith Shop sell?

      We specialize in inspirational, spiritual, and lifestyle products such as journals, candles, mugs, wall art, and apparel.
      Each piece is designed to uplift, inspire, and add meaning to your everyday life.✨🌸

2. 🎨 Can I personalize my product?

      Absolutely! Some products (like candles or mugs) offer personalization options. You may be able to:

- Add your name or a meaningful word

- Include a short affirmation or message

- Select styles that resonate with your journey

Just check the product description for personalization options. 🌟🖌️

3. 🛒 How do I place an order?

It’s super easy!

1- Browse our shop.

2- Add your favorites to the cart.

3- Proceed to checkout.

4- Enter your shipping details.

✨ Done! Your order will be on its way. 🚚

4. 🌍 Where We Ship

      We currently ship orders within the United States only.
At this time, international shipping is not available.
      If you are outside the U.S. and interested in our products, feel free to contact us — we’re always exploring ways to expand our delivery options in the future. ✨

5. 📦 How can I track my order?

      Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way. 📬🔍

6. 🔄 Can I change or cancel my order?

      Orders are processed quickly, so if you need to make changes, please contact us within 1 hour of placing your order. We’ll do our best to help! 🕐😊

7. 🔁 How do I return an item?

      We accept returns within 14 days of delivery.
To start a return, email us at zenithshops100@gmail.com and we’ll guide you through the process. 📨

8. ⏳ How long do refunds take?

      Once we receive your returned item, refunds take 7 business days to process. 💸

9. 💼 Are there restocking fees?

      Nope! We don’t charge restocking fees. We want your experience to be simple and stress-free. 😊

10. 🚨 What if my item arrives damaged or defective?

      Please contact us within 14 days of receiving your order at zenithshops100@gmail.com
We’ll replace the item or issue a refund—your satisfaction is our priority. 💖

11. 📩 How can I contact customer service?

      We’re always here for you!
Email us at zenithshops100@gmail.com and we’ll get back to you within 24–48 business hours. 🙋♀️

12. 🔒 Is shopping on MyZenith Shop secure?

      Yes! We use SSL encryption to protect all personal and payment details.
Your security and peace of mind are always a priority. 🔐💻

✨ Still have questions?
      Reach out anytime—we’re happy to help guide your journey! 💌

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© 2025 MyZenithShop LLC. All rights reserved.
Operated by Rosvely Quintero, Lynn, MA, USA.